Privacy Policy

Our Privacy Policy

Last Updated: February 29, 2024

Fuzzy EdTech Inc, a corporation registered in British Columbia, Canada, values the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Software as a Service (SaaS) platform. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information from users:

Account Information: When you register for an account, we collect information such as your name, email address, and school affiliation.
Usage Information: We collect information about your use of our platform, including log files, IP addresses, browser type, and pages visited.
Educational Content: We may collect information related to educational content, lesson plans, and resources you create or upload to the platform.

How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services.
To personalize your experience and ensure the content is relevant to your educational needs.
To communicate with you, respond to inquiries, and provide customer support.
To send important notices, such as updates, changes to our terms, and policy changes.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities:

Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These service providers have access to your information for specific tasks and are obligated not to disclose or use it for any other purpose.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Click for more information about the cookies we use.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

Retaining personal data

We will only retain the personal data you provide to us for as long as you instruct us to retain it for (subject to our normal practice as detailed below, unless otherwise agreed between us in writing).

We will delete or return all personal data to you after (a) or (b) occurring and we will delete existing personal data we have processed on your behalf unless the law requires its storage.

You may at any time delete or export, or ask us to delete or export, any data that you no longer require us to process.

We will submit to audits and inspections requested by you on fourteen (14) days’ notice during normal working hours as detailed in the data processing agreement between us and you. We will also provide you with whatever information you require to ensure that we as processor and you as controller are meeting their Article 28 (GDPR) obligations.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Object to the processing of your personal information.
Withdraw consent at any time.

To exercise these rights, please contact us at info@pomegranate.so.

Children’s Privacy

Our services are intended for use by educators and are not directed at children under the age of 18. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and your continued use of our services after any changes constitute acceptance of the updated Privacy Policy.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at info@pomegranate.so.

By using our services, you agree to the terms of this Privacy Policy.